Returns & Refunds Policy

At Karat, we prioritize your health and satisfaction; due to the perishable nature of our food products, we accept returns on items that arrive damaged or incorrect within 48 hours of delivery. Please ensure all original packaging is retained to facilitate a swift resolution and quality assessment.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, carefully check your items for any signs of damage, leaks, or shipping errors.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and clear photos of the product issues.

• 3.
  Verification Process

  Our quality assurance team will review your claim within 24 hours to approve a replacement or refund.

• 4.
  Receive Resolution

  Once approved, a refund will be issued to your original payment method or a fresh replacement will be shipped immediately.